MENU
  • ASEE Logo
  • Give
    Give
    ASEE Donations...
    Classified Volunteer
    Login
  • Join Login Volunteer Classified Give
    Give
    ASEE Donations...



About
  • Overview
    • Mission, Vision, Goals
    • Public Policy Statements
    • Constitution
    • Bylaws
    • Organizational Structure
    • Investment Policy
    • Financial Policy
  • Our History
  • Staff Contacts
  • Leadership
    • Board Of Directors
    • Academy Of Fellows
    • Past Board Members
    • Advisory Committees
    • Representatives to External Organizations
    • Executive Director's Message
    • Meeting Minutes
  • Volunteer
  • Careers at ASEE
  • Privacy Statement
I Am A...
  • Member
      Login Required
    • Your Member Page
    • Membership Directory
    • Financials
    • Volunteer for Task Force
      • COVID Recovery
      • Engineering Culture
    • No Login Required
    • Awards
    • Divisions, Fellows, and Campus Reps
    • Sections and Zones
    • Resources
  • Prospective Individual/Organizational Member
    • About ASEE
    • Individual Membership
    • Institutional Membership
    • Major Activities
  • Donor
  • Prospective Partner or Sponsor
  • Advertiser
  • Fellowship Seeker
    • About Fellowships
    • High School
    • Undergraduate
    • Graduate
    • Post-Doctoral
    • Other Programs
Events
  • Conferences and Meetings
    • 2022 Annual Conference & Exposition
    • 2021 Virtual Annual Conference & Exposition
    • 2020 Virtual Annual Conference & Exposition
    • Section & Zone Meetings
  • Council Events
    • Conference for Industry and
      Education Collaboration (CIEC)
    • CMC Workforce Summit
    • Engineering Deans Institute (EDI)
    • Research Leadership Institute (RLI) (Formerly ERC)
    • Engineering Technology Leaders Institute (ETLI)
    • EDC Public Policy Colloquium (PPC)
  • Featured Events
    • Frontiers in Education
    • NETI
    • CoNECD
    • First Year Engineering Experience
    • Workforce Summit
  • Future Conference Dates
Publications
  • News
    • Newsletters
    • eGFI
    • Division Publications
  • Journals and Conference Papers
    • Overview
    • Journal of Engineering Education
    • Advances in Engineering Education
    • Conference Proceedings
    • Section Proceedings
    • Zone Proceedings
    • PEER
    • Plagiarism
  • Monographs and Reports
  • Prism Magazine
  • Data
    • Profiles of E&ET Colleges
    • Case Study Series: Engineering-Enhanced Liberal Education
Impact
  • Public Policy Statements
  • Data Analysis
  • Annual Reports
  • Diversity
Education & Careers
  • Academic Job Opportunities
  • Course Catalog
  • Engineering Education Research and Innovation
    • Engineering Education Community Resource
  • PreK-12
    • eGFI Teachers
    • eGFI Students
  • Engineering Teacher PD Endorsement
Calendar
2020 Annual Conference
The ASEE 2020 Virtual Annual Conference content is available.
See More....
  • International Forum
    • Past Forums
  • 2020 Research Leadership Institute(RLI) (Formerly ERC)
    • Overview
    • Registration
    • Housing
    • Program Schedule
    • ERC Past Conferences
  • 2018 Engineering Technology Leaders Institute (ETLI)
    • Engineering Technology Leaders Institute (ETLI)
    • Registration
    • Housing
    • Program Schedule
    • ETLI Sponsorship Options
  • 2017 Global Colloquium
  • Pre K-12 Workshop
    • Call for Proposals
    • Registration
    • Housing
    • Sponsors
    • Program Schedule
    • Past Conferences
  • STEP Grantees Meeting
  • Annual Conference
    • Past Conferences
  • International Forum
    • Past Forums
  • 2020 Research Leadership Institute(RLI) (Formerly ERC)
    • Overview
    • Registration
    • Housing
    • Program Schedule
    • ERC Past Conferences
  • 2018 Engineering Technology Leaders Institute (ETLI)
    • Engineering Technology Leaders Institute (ETLI)
    • Registration
    • Housing
    • Program Schedule
    • ETLI Sponsorship Options
  • 2017 Global Colloquium
  • Pre K-12 Workshop
    • Call for Proposals
    • Registration
    • Housing
    • Sponsors
    • Program Schedule
    • Past Conferences
  • STEP Grantees Meeting
  • Annual Conference
    • Past Conferences

2018 ASEE Annual Conference & Exposition

Impact of Process Tampering on Variation

Presented at Programs and Pedagogies

Throughout his life, Deming could not emphasize enough the importance of understanding variation. In fact, Variation is one of the four pillars of his System of Profound Knowledge. The other three are Appreciation for a System, Theory of Knowledge, and Psychology. Lloyd S. Nelson was quoted saying that the central problem in management and in leadership is failure to understand information in variation.

This paper examines the effects of process tampering on variation when the process is stable or in control. It will show that reacting to common causes of variation as if they are special causes will only lead to increase in variation and the likelihood of producing unacceptable output. To do so, the experiment was conducted by students in three stages. The first stage is the “control” stage where no action was taken and the process operated as is. In the second stage, the students were asked to make adjustments and hit the target region. The third stage represented taking the proper – long term – action. That is, an investment by management to reduce variation and optimize the process. Finally, the three stages are compared next to each other on a statistical process control (SPC) chart.

Authors
  1. Dr. Mustafa Shraim Ohio University [biography]

    Dr. Mustafa Shraim is an Assistant Professor in the Department of Engineering Technology & Management at Ohio University in Athens, Ohio. He received both of his B.S. and M.S. degrees from Ohio University in 1986 and 1989, respectively. He received his Ph.D. in Industrial Engineering from West Virginia University in 1996.

    He has over 20 years of experience in the quality management field as a quality engineer, corporate quality manager, consultant and trainer. His experience is extensive in quality management systems as wells as Lean and Six Sigma methods. In addition, he coached and mentored Green & Black Belts on process improvement projects in the manufacturing and service industries.

    Dr. Shraim is a Certified Quality Engineer (CQE) & a Certified Six Sigma Black Belt (CSSBB) by The American Society for Quality (ASQ). He is also a certified Quality Management Systems (QMS) Principal Auditor by the International Register of Certificated Auditors (IRCA) in London. He was elected a Fellow by ASQ in 2007.

Download paper (211 KB)

Are you a researcher? Would you like to cite this paper? Visit the ASEE document repository at peer.asee.org for more tools and easy citations.

» Download paper

« View session

For those interested in:

  • Academia-Industry Connections
  • Advocacy and Policy

  • Follow Us
  • twitter
  • facebook
  • youtube
  • instagram
  • linkedin
  • 1818 N Street N.W. Suite 600, Washington DC 20036

  • Telephone: 202.331.3500 | Fax: 202.265.8504

  • © 2023 Copyright: ASEE.org All rights reserved. Privacy Policy.